The healthcare industry is rapidly evolving, shifting vital administrative infrastructure to the digital space to better serve patients nationwide. Virtual Gal Friday, a pioneering leader with over 25 years of experience supporting medical, legal, and executive clients, is actively expanding its network of independent professionals. If you are a disciplined administrative expert looking to trade the traditional clinic commute for a stable, long-term remote career, this specialized role offers the perfect balance of flexibility and professional growth.
Job Overview
- Position: Virtual Medical Assistant / Receptionist
- Company: Virtual Gal Friday
- Location: Remote (US-based)
- Employment Type: Contract
- Compensation: $15.00 – $17.00 per hour
Primary Responsibilities
- Patient Intake & Communication: Manage high-volume inbound calls professionally on behalf of busy medical practices, acting as the welcoming front face of the clinic.
- Calendar Architecture: Coordinate, schedule, and confirm patient appointments using advanced online scheduling software to optimize clinic workflows.
- Insurance & Documentation: Conduct precise insurance verifications and manage electronic patient intake documentation.
- EHR Management: Navigate and update Electronic Medical Record (EMR) and Electronic Health Record (EHR) platforms seamlessly to maintain absolute record compliance.
- Multi-Platform Coordination: Support multiple medical clients concurrently utilizing communication hubs such as Zoom Phone, Google Workspace, and Zoho applications.
Eligibility Criteria
To ensure the highest standard of care and professional continuity for our medical clients, candidates must meet the following mandatory benchmarks:
- Proven Clinical Background: A minimum of 2+ years of direct, verifiable experience working inside a medical practice, hospital environment, or outpatient clinic.
- Technical Proficiency: Extensive comfort operating phone-based support systems, cloud environments (Google Workspace), VoIP infrastructure, and modern EMR software.
- Workspace Standard: Access to a highly reliable, high-speed internet connection alongside a dedicated desktop or laptop computer (Mac or PC) equipped with a functional webcam for team alignment.
In addition to core technical skills, the ideal partner thrives under minimal supervision and demonstrates exceptional adaptability. Because you will handle complex schedules across multiple practices, a fast-learning mindset and natural prioritization skills are critical to success. Excellent written and spoken English proficiency is required to uphold patient satisfaction and precise medical documentation standards.
The ideal working environment for this contract position is a completely quiet, distraction-free home office setup that respects patient privacy and HIPAA awareness. Virtual Gal Friday prides itself on a culture of dependability, making this contract opening an excellent fit for self-motivated professionals seeking consistent, long-term operational engagement with a highly respected agency.