Remote Roadside Call Center Role With Published Hourly Pay
Want a USA remote call center seat where pay is listed up front? AAA Texas LLC is hiring a Call Center Representative – Roadside Assistance at $18.85 – $20.74 an hour. You’ll be the first voice for members who need towing, lockouts, fuel, battery, and related roadside help—fast, calm, and accurate.
Job Overview
- Company: AAA Texas LLC
- Position: Call Center Representative – Roadside Assistance
- Location: Remote (Coppell, TX listing)
- Pay: $18.85 – $20.74 an hour
- Notes: Starting $18.85/hour with scheduled increases; weekend differential can reach $20.74/hour; bilingual English/Spanish may add $1.00/hour
- Focus: 24/7 roadside assistance member support
Primary Responsibilities
- Take inbound calls from members needing emergency roadside help
- Confirm safety, understand the issue, and document details accurately
- Stay composed on high-intensity calls
- Relay critical info so dispatch can move quickly
- Hit structured performance goals tied to member satisfaction
- Collaborate with internal/external teams for smooth Emergency Roadside Service
Eligibility centers on prior customer service experience (call center preferred), strong verbal/written communication, empathy under pressure, and the ability to talk and type while navigating multiple systems. High school diploma, GED, or equivalent is required. Map/GPS comfort and Microsoft Teams/Outlook proficiency help.
Work-from-home setup: quiet dedicated space, Ethernet to ISP in the same room as equipment (25 Mbps down / 5 Mbps up minimum)—no DSL, satellite, or hotspots. Company computer and partial internet reimbursement are noted on the posting.
This is a high-volume remote CS seat for people who stay calm when someone is stuck on the road and need clear next steps.
Why Choose AAA Texas for Remote Roadside Support
AAA’s roadside mission is practical and urgent—members call when they’re stressed, so clear pay ($18.85 – $20.74 an hour) and structured training make the role easier to evaluate before you apply. Benefits highlighted on the posting include medical/dental/vision, 401(k) match and pension notes, tuition assistance, PTO/volunteer time, and paid parental leave.
The environment is structured: goals are measured, training is comprehensive, and tenure-based pay growth plus incentives after six months are part of the published path. Bilingual fluency is a plus with an hourly premium after assessment.
If you have customer service experience, can multitask on phones, and meet the Ethernet WFH tech requirements, apply for this AAA Texas roadside call center role. Emphasize high-volume phone work, composure, and accurate documentation, then use the link in the table below.
| Company | AAA Texas LLC |
| Salary | $18.85 – $20.74 an hour |
| Key Requirement | Prior CS experience; HS diploma/GED; Ethernet WFH setup |
| Location | Remote (Coppell, TX listing) |
| Application Link | Apply on Company Site |
Explore more USA opportunities on JobWisher, including related Customer Service Jobs, Virtual Assistant Jobs, and Admin Assistant Jobs with pay shown when available.
Remote roadside CS seats with published hourly bands move quickly—apply early if your schedule flexibility and home-office setup match.