If you have a passion for helping others, outstanding organizational talents, and an eye for details that keep a busy workplace running smoothly, this is your moment. The OPAL Institute is looking to expand its remote administrative team. We are searching for an empathetic, organized, and reliable individual to act as our primary point of contact for clients, managing essential daily functions from the comfort of a dedicated home office.
Job Overview
- Position Title: Front Office Assistant
- Company: OPAL Institute
- Location: Remote (Preference given to Portland, OR metro areas like West Linn, Lake Oswego, Wilsonville, Tualatin, and Sherwood)
- Schedule: Part-Time (Approx. 2–3 hours per day, Monday to Friday)
- Compensation: $20.00 – $24.00 per hour (Based on experience, qualifications, and performance)
Primary Responsibilities
- Manage and process multi-line phone calls, answering prospective client inquiries with warmth and professionalism.
- Seamlessly handle calendar management, coordinating and booking patient appointments across the practitioner team.
- Collect, organize, and verify vital confidential client medical insurance information.
- Maintain complete data integrity by scanning, indexing, and organizing electronic health records and confidential practice documentation.
- Coordinate clear internal communication among team members to solve administrative roadblocks.
Eligibility Criteria
To excel in this role, applicants must demonstrate a baseline of administrative competency. Candidates are required to hold prior professional experience in a customer service, administrative assistant, or medical office capacity. Technical proficiency is mandatory; you must demonstrate strong computer skills and everyday familiarity with both Google Workspace and Microsoft Office tools.
Beyond core operational capacities, the ideal team member possesses several softer skills. You should be someone who genuinely enjoys communicating with people, exhibits independent time management, and learns modern technology platforms rapidly. Because you will be reviewing sensitive demographic data, you must be comfortable managing confidential private records and pass a mandatory background check and drug screening.
Additional Context & Team Culture
At OPAL Institute, our private psychology practice focuses heavily on helping individuals age gracefully, maximize brain health, and optimize mental well-being. This long-term, part-time position offers a unique balance: you will enjoy independent daily workflows while remaining an appreciated, vital asset to a highly supportive and empathetic clinical care team.
Why Choose OPAL Institute
Choosing to build your administrative career with the OPAL Institute means aligning yourself with an agency that heavily invests in human care and optimization. We proudly provide competitive hourly compensation, performance-based wage increases, and comprehensive 401(k) matching programs. Our administrative operations emphasize a flexible schedule that allows you to easily blend professional duties with your personal lifestyle.
Our internal environment values team cohesion, continuous learning, and client-first ethics above all else. New hires benefit from an organized, fully paid orientation period designed to set you up for long-term success. We believe a calm, structured workplace structure breeds the highest level of care for our staff and aging patient populations alike.
How to Apply
We welcome your interest in joining our dedicated team at the OPAL Institute. To officially put your name forward for the Front Office Assistant role, prepare an up-to-date resume alongside a personalized cover letter summarizing your relevant customer-facing background, geographic location, and home office configuration. Please make sure to answer the specific application questionnaire prompts and submit your complete package directly via email.
Quick Summary Table
| Attribute | Details |
| Company | OPAL Institute |
| Salary | $20.00 – $24.00 per hour + 401(k) Matching |
| Key Requirement | Customer service or administrative experience; Google Workspace proficiency |
| Location | Remote (Portland, OR Metro Preference) |
| Application Link | Apply on Company Site |
Explore More Opportunities
If you want to view alternative administrative pathways, browse our broader career boards. Check out our latest openings for customer-centric roles or see what is available locally in your state. Reviewing options like our general administrative listings or virtual support careers can expand your career horizons.
Final Note
Don’t hesitate to take the next step in your professional journey. Opportunities to work with a compassionate, flexible, remote team that directly changes lives do not come around every day. We look forward to evaluating your application and welcoming a new face to our growing office administration.
