MongoDB is actively expanding its team by hiring a talented Customer & Partner Advocate to support the Office of the Chief Customer Officer (CCO). In this high-impact, fully remote position, you will work directly alongside the CCO and senior corporate leadership to steer the company’s most vital external relationships and strategic operational rhythms. If you are a proactive professional with exceptional business intelligence and a passion for technology, this role offers an unprecedented window into executive leadership at a global enterprise scale.
Job Overview
- Position: Customer & Partner Advocate, Office of the CCO
- Company: MongoDB
- Location: New City, NY (Remote, United States)
- Salary Range: $129,000 – $253,000 a year
- Employment Type: Full-Time
Primary Responsibilities
- Executive Briefings: Partner directly with the CCO and Chief of Staff to synthesize comprehensive data inputs, craft strategic briefs, and fully prepare leadership for critical executive-level meetings.
- Meeting Advocacy: Attend high-stakes external interactions, serving as a tactical connection point between the CCO, internal Sales alignment, and Product development teams.
- Relationship Intelligence: Proactively monitor market developments, corporate announcements, and industry trends to unlock timely strategic outreach opportunities for executive stakeholders.
- Operational Alignment: Collaborate closely with internal functions to transform real-world partner and customer insights into actionable corporate priorities.
Eligibility Criteria
To excel in this highly specialized role, candidates must meet the following baseline requirements:
- Professional Experience: 3 to 5+ years of dedicated experience managing strategic corporate customer portfolios with verifiable accountability for C-level relationships.
- Strategic Thinker: Outstanding ability to structure, organize, and distill highly complex, ambiguous data sets into crisp business insights.
- Communication Mastery: Polished verbal and written communication skills suitable for influencing senior executives and technical founders.
- Core Acumen: A deep curiosity and underlying interest in software, enterprise data systems, and generative AI trends.
Strategic Work Environment
This position operates within a high-velocity, globally distributed environment that values data-driven execution and immediate action. While the position offers complete remote flexibility across the United States, frequent professional travel will be required to align with customer engagements and in-person executive summits. Candidates can expect a culture focused heavily on continuous mentorship, high transparency, and collective growth.
Why Choose MongoDB?
Joining MongoDB means becoming part of an innovative workforce that is actively reshaping how modern enterprises deploy data platforms for the AI era. Employees enjoy a heavily supportive infrastructure designed to optimize holistic personal and career development. Alongside competitive base salaries, MongoDB provides extensive fertility and family planning assistance, matching retirement contributions, and a deeply generous parental leave policy.
Corporate Culture and Recognition
MongoDB has earned universal acclaim as a premier global employer, consistently recognized for its progressive remote workspace infrastructure and inclusive environment. The company fosters continuous belonging through active employee affinity groups and collaborative open forums. Guided daily by their core Leadership Commitment, the team celebrates diverse perspectives to drive market-disrupting technological products.
How to Apply
If you are prepared to advance your professional career within a thriving technical landscape, don’t miss out on this unique opportunity. We encourage qualified candidates to submit an application detailing their executive portfolio and account experience. Review the vertical summary matrix below to confirm your structural alignment and instantly access the secure direct career portal.
Quick Job Summary
| Attribute | Details |
| Company | MongoDB |
| Salary | $129,000 – $253,000 a year |
| Key Requirement | 3-5+ Years C-Suite Relationship Management |
| Location | New City, NY (Remote) |
| Application Link | Apply on Company Site |
Explore More Opportunities
- Explore Tech Support Jobs at MongoDB
- Browse Strategic Customer Success Vacancies
- View Enterprise Account Executive Positions
Final Consideration
Applications for the Office of the CCO are assessed on a rolling basis due to high institutional priority. Ensure all resume credentials highlighting cross-functional leadership are up to date before submitting your final materials.
