Remote Health-Plan Service Rep Role at $19.50/Hour
Looking for USA remote healthcare customer service with published pay? WellSense Health Plan is hiring a Member & Provider Service Representative at $19.50 an hour. You will help members and providers with benefits questions, eligibility, claims status, and guided next steps.
Job Overview
- Company: WellSense Health Plan
- Position: Member & Provider Service Representative
- Location: Remote (USA)
- Job type: Full-time
- Pay: $19.50 an hour
- Schedule / notes: Full-time remote inbound/outbound support for health-plan members and providers
Primary Responsibilities
- Answer inbound calls and messages from members and providers with empathy and accuracy
- Explain benefits, eligibility, and basic claims or authorization status using approved resources
- Document every contact clearly in the CRM or call platform
- Route complex clinical or specialty issues to the right internal team
- Meet quality, handle-time, and first-contact resolution expectations
- Stay current on plan updates, scripts, and compliance guidelines
Eligibility Criteria
Required / preferred: High school diploma or equivalent. Customer service, call center, or healthcare admin experience preferred. Clear phone presence, active listening, and comfort navigating multiple screens. HIPAA awareness and a quiet, reliable remote workspace. Ability to learn health-plan systems quickly.
Ideal for patient, process-oriented communicators who want entry-level remote healthcare CS with a clear hourly rate.
Why Choose WellSense Health Plan for Remote Member Service
WellSense supports members and providers in a regulated health-plan setting—so your calls have real impact. Pay is listed clearly at $19.50 an hour, not buried behind “competitive.”
Entry/mid-friendly service work with training pathways beats vague gig listings when you want stable remote hours and healthcare exposure.
How to Apply
If you have call-center or customer service experience and can learn benefits content quickly, apply for this remote Member & Provider Service Representative role. Emphasize phone quality and documentation habits, then use the link in the table below.
| Company | WellSense Health Plan |
| Salary | $19.50 an hour |
| Key Requirement | HS/GED; CS/call-center preferred; HIPAA-ready remote setup |
| Location | Remote (USA) |
| Application Link | Apply on Company Site |
Explore more USA opportunities on JobWisher, including related Customer Service Jobs, Data Entry Jobs, and Admin Assistant Jobs.
Remote health-plan CS roles with a published $19.50 rate fill quickly—apply early if your phone skills match.