Looking for a definitive career launchpad that pairs structured, foundational training with a legitimate trajectory for rapid upward mobility? HB NEXT is officially hiring a full-time Client Administrator to join our energetic team on-site at our Lawrenceville, GA headquarters. This entry-level role is intentionally designed for ambitious, detail-oriented individuals eager to learn the mechanics of high-impact account management from the ground up while actively supporting our CPP Client Partner and Safety divisions.
Job Overview
- Position: Client Administrator
- Company: HB NEXT
- Location: 1255 Lakes Parkway, Lawrenceville, GA 30043 (On-Site)
- Employment Type: Full-Time
- Compensation: $40,000 – $42,000 a year
Primary Responsibilities
- Client Request Facilitation: Act as the premier, highly responsive point of contact handling inbound inquiries and client requests.
- Proactive Outbound Communication: Maintain consistent communication pathways through professional, proactive phone outreach.
- Software Support Navigation: Deliver minor software troubleshooting and seamlessly compile and submit technical support tickets on behalf of account holders.
- Operational Coordination: Schedule strategic cross-departmental meetings, establish clear field service schedules, and coordinate complex Safety Manual Reviews.
Eligibility Criteria
To thrive as our next Client Administrator, you must possess an outstanding capacity to prioritize multiple time-sensitive tasks simultaneously while remaining perfectly organized. Outstanding verbal and written communication skills are completely non-negotiable, as you will directly represent the voice and professional standards of our firm to established partners. Candidates should demonstrate a thoroughly coachable mindset, arriving each day with an innate desire to absorb operational feedback, learn proprietary platforms, and actively grow alongside our expanding brand.
A strong foundational proficiency in standard corporate technology—specifically Microsoft Excel, Word, and Outlook—is required to handle daily logging and documentation. Furthermore, we prize candidate profiles highlighting problem-solving capabilities, minor project management exposure, and strong collaborative instincts. No extensive prior administrative experience is mandatory; we are searching primarily for individuals who exhibit deep personal accountability and a genuine passion for client-facing excellence.
At HB NEXT, we firmly believe that world-class service is a direct product of empowering world-class professionals. We foster a highly collaborative, growth-focused ecosystem where team members are systematically mentored, protected, and consistently encouraged to take complete ownership of their career pathing. If you are looking to trade a routine job for a clearly structured professional future, this environment will challenge and reward you.