MongoDB is actively expanding its team by hiring a talented Customer & Partner Advocate to support the Office of the Chief Customer Officer (CCO). In this high-impact, fully remote position, you will work directly alongside the CCO and senior corporate leadership to steer the company’s most vital external relationships and strategic operational rhythms. If you are a proactive professional with exceptional business intelligence and a passion for technology, this role offers an unprecedented window into executive leadership at a global enterprise scale.
Job Overview
- Position: Customer & Partner Advocate, Office of the CCO
- Company: MongoDB
- Location: New City, NY (Remote, United States)
- Salary Range: $129,000 – $253,000 a year
- Employment Type: Full-Time
Primary Responsibilities
- Executive Briefings: Partner directly with the CCO and Chief of Staff to synthesize comprehensive data inputs, craft strategic briefs, and fully prepare leadership for critical executive-level meetings.
- Meeting Advocacy: Attend high-stakes external interactions, serving as a tactical connection point between the CCO, internal Sales alignment, and Product development teams.
- Relationship Intelligence: Proactively monitor market developments, corporate announcements, and industry trends to unlock timely strategic outreach opportunities for executive stakeholders.
- Operational Alignment: Collaborate closely with internal functions to transform real-world partner and customer insights into actionable corporate priorities.
Eligibility Criteria
To excel in this highly specialized role, candidates must meet the following baseline requirements:
- Professional Experience: 3 to 5+ years of dedicated experience managing strategic corporate customer portfolios with verifiable accountability for C-level relationships.
- Strategic Thinker: Outstanding ability to structure, organize, and distill highly complex, ambiguous data sets into crisp business insights.
- Communication Mastery: Polished verbal and written communication skills suitable for influencing senior executives and technical founders.
- Core Acumen: A deep curiosity and underlying interest in software, enterprise data systems, and generative AI trends.
Strategic Work Environment
This position operates within a high-velocity, globally distributed environment that values data-driven execution and immediate action. While the position offers complete remote flexibility across the United States, frequent professional travel will be required to align with customer engagements and in-person executive summits. Candidates can expect a culture focused heavily on continuous mentorship, high transparency, and collective growth.