Remote Healthcare CS Agent With Published Pay Range
Want a USA remote healthcare customer service seat with transparent pay? Widescope Consulting is hiring Healthcare Customer Service Agents at $17.75 – $23.33 an hour (base plus health & welfare as posted) for inbound support related to healthcare services and benefits.
Job Overview
- Company: Widescope Consulting and Contracting Services LLC
- Position: (REMOTE) Healthcare Customer Service Agent
- Location: Remote (USA)
- Job type: Full-time
- Pay: $17.75 – $23.33 an hour
- Schedule / notes: Start ~Sep 21, 2026; ~6 weeks virtual training Mon–Fri 7:30am–4:00pm CT
Primary Responsibilities
- Handle inbound calls from Veterans, providers, and authorized callers
- Provide accurate information on healthcare services, benefits, referrals, and authorizations
- Support urgent-care and related member/provider questions per program rules
- Complete mandatory virtual training with strict attendance expectations
- Deliver professional, accurate remote customer service at volume
Eligibility Criteria
Required / preferred: Full-time remote. Availability for ~6 weeks virtual training (Mon–Fri 7:30am–4:00pm CT) before production. Strong phone CS skills and attention to policy detail. Multiple openings noted. Benefits include PTO/sick/holidays and retirement match per plan terms.
Entry-friendly remote CS with structured training—best if you can protect the full training calendar.