Are you ready to play a critical role in the global electronics industry? Applied Materials is looking for a talented and driven individual to join our team as a Product Support Tech. If you thrive in fast-paced environments where innovation is the daily norm, this could be the perfect next step in your technical career.
Job Overview:
- Company: Applied Materials
- Role: Product Support Tech
- Location: Gloucester, MA
- Job Type: Full-time
- Travel: 25-50%
Primary Responsibilities:
- Support machine-down situations, upgrades, and retrofits at customer sites.
- Provide technical support during escalation conference calls.
- Develop comprehensive field service bulletins to guide technical operations.
- Support new product development within engineering and field environments.
- Utilize the DFX process to improve product design and serviceability.
Eligibility Criteria:
The ideal candidate will possess advanced specialized expertise within an analytical or scientific area. You must be comfortable working off-shift hours and weekends when necessary, as our global customers require constant support. Candidates should demonstrate a strong ability to exercise judgment based on previous experience and precedents to solve complex problems with little or no guidance.
In terms of interpersonal skills, effective communication is paramount. You will be expected to exchange ideas and information with tact and diplomacy. As a potential team lead, you may also be required to allocate work and provide subject matter guidance to more junior team members, ensuring our team continues to meet its objectives efficiently.
Beyond your technical toolkit, we value a proactive mindset and a commitment to professional development. Applied Materials fosters a supportive culture where you are encouraged to push boundaries, learn daily, and drive solutions that shape the future of AI, IoT, and advanced chip manufacturing.
Why Choose Applied Materials?
At Applied Materials, you will benefit from a supportive work culture that encourages you to learn, develop, and grow your career. We are committed to the health and wellbeing of our employees, providing programs that support personal and professional growth at work and at home. Our team members are empowered to push the boundaries of what is possible, creating next-generation technology that changes the world.
Our company culture is built on collaboration, where related teams coordinate efforts to achieve massive objectives. We have been recognized as a leader in our field, and we pride ourselves on fostering an environment where innovation is celebrated. By joining us, you are becoming part of a global powerhouse that enables the exciting technologies connecting our world.
How to Apply
Ready to accelerate your career as a Product Support Tech with a global industry leader? We invite you to join our innovative team in Gloucester and contribute to the materials engineering solutions that power the world’s most advanced devices. Please review the summary below and use the link provided to submit your application and take the first step toward a rewarding future with us.
| Attribute | Details |
| Company | Applied Materials |
| Salary | $27.50 – $37.40 an hour |
| Key Requirement | Advanced analytical/scientific expertise |
| Location | Gloucester, MA |
| Application Link | Apply on Company Site |
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We look forward to reviewing your application. Thank you for considering a career with Applied Materials—where your work helps build the brains of the devices we use every day.
