Are you tech-savvy, eager to enter the healthcare industry, and passionate about supporting patient care? Zimmer Biomet is seeking a remote Clinical Technology Specialist based in the San Francisco Bay Area to provide critical technical solutions for innovative medical products. This entry-point opportunity offers a robust career roadmap with the explicit expectation to develop into a Junior Account Manager within an 18-month timeframe.
Job Overview
- Company: Zimmer Biomet
- Position: Clinical Technology Specialist
- Location: San Francisco Bay Area, CA (Remote with West Coast travel)
- Salary: $51,000 – $65,000 base salary + overtime + bonus potential
- Travel Requirements: 50% – 70%
Primary Responsibilities
- Provide Level 1 in-field technical troubleshooting and adoption support for Persona IQ smart implants and the mymobility care app.
- Assist surgeon teams, healthcare providers, and patients directly with software installation, WiFi setups, and hardware replacements.
- Collaborate cross-functionally across business units and offer on-site updates to operating room (OR) laptops and base stations.
- Identify post-operative data transmission issues and proactively work to resolve root cause technical problems.
Required Eligibility Criteria
To be successful in this fast-paced medical tech environment, you must possess an Associate’s Degree paired with 2–3 years of experience in computer maintenance, customer IT support, or a closely equivalent combination of technical training. A valid driver’s license and reliable transportation are mandatory to accommodate the essential travel commitments across regional territories.
Candidates must demonstrate strong end-user IT capabilities and a foundational understanding of networking configurations. Excellent communications skills are vital to explain complex software installations clearly to non-technical patient users, while keeping exact compliance with strict HIPAA standards.
Preferred Skills and Attributes
Applicants holding a Bachelor’s Degree in Information Technology, Biomedical Science, Engineering, or a related discipline will hold a distinct advantage. Technical IT certifications and prior familiarity navigating an established Incident Management System are highly desirable traits that match our system needs. Given our broad patient base, formal education or background working alongside diverse cultures and non-English languages is considered an exceptional asset.
Work Environment & Team Culture
This remote role operates at the cutting edge of global medical technology, delivering solutions that enhance patient mobility around the world every single day. Due to the real-time support needs of healthcare teams and patients, you will work an adaptable schedule that regularly extends outside traditional business hours. Zimmer Biomet nurtures an inclusive environment offering strong employee resource groups, robust wellness initiatives, and consistent career advancement paths.
Why Choose Zimmer Biomet
By entering this global medical technology team, you choose a career devoted to bringing mobility and renewed life back to millions of people. Zimmer Biomet invests fully in talent through personalized leadership development opportunities, flexible working options, and location-specific total rewards. Team members benefit from comprehensive wellness programs and a strong corporate culture focused on collaborative recognition and high-performance awards.
Industry Impact and Corporate Culture
For nearly 100 years, Zimmer Biomet has remained an unyielding pioneer pushing the boundaries of orthopedics and digital health. Our collaborative networks span diverse geographies, allowing team members to partner across specialized business units to solve real-world clinical issues. Working here connects your IT troubleshooting talents directly to life-altering outcomes, transforming patient care standards via smart connected tech.
Secure Your Spot on the Team Today
If you possess the drive to transition your technology expertise into active medical field sales, we strongly encourage you to apply for this position. This role sets a solid baseline for corporate growth, empowering you with specialized product knowledge while paving a path directly toward account management. Review the summary breakdown below and access the official channel to submit your application materials promptly.
Quick Summary Table
| Attribute | Details |
| Company | Zimmer Biomet |
| Salary | $51,000 – $65,000 base salary (Overtime eligible + Bonus) |
| Key Requirement | Associate’s Degree + 2-3 years IT Support or Computer Maintenance experience |
| Location | San Francisco Bay Area (West Coast Travel) – Remote |
| Application Link | Apply on Company Site |
Explore More Opportunities
Looking for additional professional pathways within the healthcare technology ecosystem? Browse our dedicated internal job index to track down relevant openings tailored to your specific background. Discover active roles such as our Junior Medical Device Sales Representative openings, Field Application Engineer openings, and regional Remote Tech Support vacancies nearby.
Final Professional Note
Take the definitive next step in your career trajectory by aligning with an organization centered around global medical excellence and continuous technological innovation. Applications are actively being evaluated by the talent team as regional market expansions move forward. Do not miss the chance to utilize your support skills to make a concrete impact on patient well-being while elevating your corporate potential.
