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Senior Technical Program Manager (On-Site)

Seattle, WA
$201,200 / Year

Are you ready to shape the future of cloud analytics? AWS Experience Analytics (EXA) is looking for a Senior Technical Program Manager to lead the delivery of our core data product portfolio and revolutionize how AWS understands customer experiences.


Job Overview:

  • Role: Senior Technical Program Manager
  • Department: AWS Experience Analytics (EXA)
  • Location: Seattle, WA
  • Employment Type: Full-time

Primary Responsibilities:

  • Own the delivery strategy for the CLARA platform and the AWS Experience Metrics Framework.
  • Manage the full lifecycle of complex, cross-functional data initiatives.
  • Partner with engineering, applied science, and data science leaders.
  • Drive stakeholder alignment across AWS service teams.
  • Simplify processes to enable faster, more predictable delivery.

Eligibility Criteria (Required):

To qualify for this high-impact role, you must have at least 3 years of non-internship professional software development experience. Additionally, you need 2+ years of experience in system design or architecture, specifically focusing on reliability and scaling. Proficiency in at least one software programming language is required.


Eligibility Criteria (Technical):

Candidates must demonstrate practical experience building software that interacts with complex data systems, such as databases, pipelines, or APIs. You should have a proven track record of solving technical challenges in environments where requirements emerge from discovery and ambiguity.


Preferred Qualifications:

We value candidates who have experience with the full software development life cycle, including coding standards, build processes, and operations. Experience with Python, cloud-based data infrastructure (AWS services), and building agent-based systems or AI-powered tools is highly preferred. If you have experience with front-end development or machine learning model serving, we encourage you to apply.

Beyond the technical requirements, we are looking for a leader who thrives in complex, cross-functional environments. Our team values diverse experiences and encourages candidates from non-traditional paths to apply. We foster a culture of mentorship and work-life harmony, ensuring you have the resources to grow into a well-rounded professional while delivering results at the world’s best employer.

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