Are you ready to be at the center of global operations? Amazon is looking for a self-motivated, tech-savvy individual to join our Operations Technology Solutions (OTS) team in Los Lunas, NM. This is an incredible opportunity to work in a dynamic, fast-paced environment where your troubleshooting skills directly impact our ability to deliver for customers worldwide.
Job Overview
- Role: IT Support Associate II, OTS
- Location: Los Lunas, NM
- Employment Type: Full-time
- Compensation: $23 – $37 per hour
Primary Responsibilities
- Allocating, maintaining, and troubleshooting critical IT infrastructure and equipment.
- Resolving diverse technical support requests across the local network.
- Supporting multiple buildings in the area as well as providing remote support.
- Participating in training new team members and continuous professional development.
Eligibility Criteria: Basic Qualifications
To be considered for this role, you must demonstrate experience in troubleshooting integrated and interdependent computer systems. A high degree of customer service orientation is required to succeed in our fast-paced facility. You must also have at least 1+ years of experience supporting Windows, Mac, or Linux operating systems.
Eligibility Criteria: Physical and Technical Requirements
The role is physically active; you must be capable of lifting up to 49 pounds, standing or walking during shifts lasting up to 12 hours, and frequently pushing, pulling, squatting, bending, and reaching.
Eligibility Criteria: Preferred Qualifications
While not mandatory, candidates possessing industry-relevant certifications—such as CompTIA A+, CompTIA Network+, Cisco/CCNA, Redhat Linux, or AWS certifications—will be strongly considered. If you are passionate about emerging technologies and eager to grow, we want to hear from you.
Our work environment is unique, collaborative, and inclusive. We maintain a casual dress code, allowing for comfort while you perform essential tasks. You will be part of a team that takes genuine ownership of technical hurdles, ensuring that Amazon’s operations run smoothly every single day.
Why Choose Amazon Operations?
At Amazon, we invest in our people from Day 1. Beyond a competitive hourly wage, you will gain access to comprehensive healthcare, 401(k) matching, and up to 20 weeks of paid parental leave. We believe that when our employees thrive, our business succeeds, which is why we foster a culture of career development and continuous learning.
Our company culture is built on inclusivity, speed, and accuracy. Amazon has been recognized repeatedly for its commitment to diversity and its innovative approach to global logistics. Working here means you are part of an organization that values your contributions and encourages you to bring your best self to work every day.
How to Apply
If you are ready to take the next step in your IT career, we invite you to apply today. This role offers the perfect blend of technical challenge and operational impact, supported by industry-leading benefits. Review your qualifications against the requirements above and prepare your resume to showcase your hands-on experience and certifications.
| Attribute | Details |
| Company | Amazon.com Services LLC |
| Salary | $23 – $37 per hour |
| Key Requirement | 1+ years OS support experience |
| Location | Los Lunas, NM (On-Site) |
| Application Link | Apply on Company Site |
Explore More Opportunities
We look forward to seeing how your technical expertise can help drive the future of Amazon Operations. Remember, this is a great chance to build a long-term career with a company that truly values innovation and employee growth. Good luck with your application!
