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Bilingual Inbound Contact Representative (Remote)

All United States
$39,000 - $49,400 a year

Remote Bilingual Humana Contact Rep Paying $39k–$49.4k/Year

Looking for USA remote bilingual contact center work with a clear annual salary band? Humana is hiring a Bilingual Inbound Contact Representative at $39,000 – $49,400 a year. You will support members in English and Spanish with benefits questions, guided navigation, and accurate documentation.

Job Overview

  • Company: Humana
  • Position: Bilingual Inbound Contact Representative
  • Location: Remote (USA)
  • Job type: Full-time
  • Pay: $39,000 – $49,400 a year
  • Schedule / notes: Full-time remote bilingual inbound contact center supporting Humana members

Primary Responsibilities

  • Handle inbound member calls in English and Spanish with clear, empathetic service
  • Explain benefits, eligibility, and program next steps using approved resources
  • Document every contact accurately in the contact-center systems
  • Escalate clinical or specialty cases with complete handoff notes
  • Meet quality, adherence, and customer-experience metrics
  • Protect member privacy and follow Humana compliance standards

Eligibility Criteria

Required / preferred: Bilingual English/Spanish fluency required (spoken and written as specified by the posting). High school diploma or equivalent; customer service or call-center experience preferred. Strong listening skills and multi-screen comfort. HIPAA awareness and a quiet, reliable remote workspace. Ability to work assigned contact-center shifts.

Strong fit for bilingual mid-level contact-center pros who want published annual pay at a major health insurer.

Why Choose Humana for Remote Bilingual Contact Work

Humana is a major U.S. health insurer—bilingual inbound support here is high-impact and résumé-strong. The listing publishes $39,000 – $49,400 a year up front.

Bilingual skills meaningfully expand who you can help, while the role stays in accessible contact-center career territory—not a rare clinical specialty track.

How to Apply

If you are bilingual in English and Spanish and have contact-center experience, apply for this remote Bilingual Inbound Contact Representative role. Highlight language fluency, quality scores, and healthcare CS exposure, then use the link in the table below.

CompanyHumana
Salary$39,000 – $49,400 a year
Key RequirementEnglish/Spanish bilingual; CS/call-center preferred; HIPAA-ready remote
LocationRemote (USA)
Application LinkApply on Company Site
WhatsApp Channel Join Now
Telegram Channel Join Now

Explore more USA opportunities on JobWisher, including related Customer Service Jobs, Admin Assistant Jobs, and Virtual Assistant Jobs.

Remote bilingual Humana contact seats with a published $39k–$49.4k band attract strong applicants—apply early if you match.

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