Are you a tech-savvy professional looking to make a tangible impact on world-class infrastructure? Gecko Robotics is currently seeking a driven, detail-oriented IT Engineer to join their dynamic team in New York, NY. If you thrive in fast-paced environments and possess a passion for troubleshooting, automation, and end-user support, this full-time role offers an incredible launchpad for your career.
Job Overview
- Position: IT Engineer
- Company: Gecko Robotics
- Location: New York, NY (100% On-Site)
- Employment Type: Full-Time
- Salary Range: $94,000 – $144,000 a year
Primary Responsibilities
- Deliver exceptional deskside and remote technical support to Gecko employees worldwide.
- Proactively own, track, and resolve IT requests and incident tickets using Jira.
- Manage the complete employee onboarding and offboarding lifecycle, including account administration and hardware asset management.
- Maintain office AV systems, conference room technologies, and core software infrastructure like Okta, Google Workspace, and Slack.
- Design, build, and document seamless automated workflows to optimize internal business processes.
Eligibility Criteria
To excel in this role, candidates must meet several key technical and professional benchmarks. You need at least 4 years of experience in an IT help desk or deskside support capacity with a history of increasing responsibility. Exceptional cross-platform expertise in Windows and Mac OS environments is strictly required, alongside a foundational understanding of modern audio-visual setups.
Beyond core technical skills, Gecko Robotics values professionals who exhibit a deep sense of ownership and accountability. You must possess a proactive, solution-oriented mindset that allows you to see complex technical issues through to absolute resolution. Excellent verbal and written communication skills are essential, as you will collaborate heavily with non-technical departments such as HR, Admin, and Finance to translate their daily operational tech needs.
Preferred candidates will bring a broad familiarity with modern enterprise SaaS applications and device management frameworks. Experience navigating platforms like Okta (including Okta Workflows), JAMF, Microsoft InTune, Google Workspace, Slack, Zoom, and Cisco Meraki will give your application a distinct competitive advantage.
Additional Context & Team Culture
As the literal face of the IT department, you will build critical trust with stakeholders across the company. Gecko Robotics fosters a collaborative, innovative, and high-impact environment where autonomy is highly respected. While the role demands 100% on-site availability to manage physical assets and build out new workspace infrastructures, you will join an office-first culture designed to invest heavily in its people.
Why Choose Gecko Robotics?
Gecko Robotics is leading the charge in safeguarding the world’s most critical infrastructure using wall-climbing robots, advanced sensors, and cutting-edge AI. Working here means your daily efforts directly prevent industrial failures, protect the environment, and safe-keep civilization. Beyond the meaningful mission, employees enjoy top-tier compensation, company equity, a 401(k) match, gender-neutral parental leave, and premium healthcare benefits.
Company Culture & Impact
At Gecko, cultural diversity, autonomy, and continuous professional development are built into the daily workflow. The engineering and IT teams work hand-in-hand to build transformative tools, creating an vibrant workspace that welcomes creative problem-solving. This unique environment ensures that you aren’t just managing hardware—you are proactively shaping how a global robotics leader operates.
How to Apply
If you are ready to take the next major step in your IT career, submitting your application for this New York-based position is quick and straightforward. Ensure your resume highlights your cross-platform operating system experience, help desk tenure, and any automation tools you have mastered. Don’t miss out on joining an incredible team that is actively changing the landscape of physical asset management.
Quick Summary Table
| Attribute | Details |
| Company | Gecko Robotics |
| Salary | $94,000 – $144,000 / year |
| Key Requirement | 4+ years of IT Help Desk experience & Automation tooling skills |
| Location | New York, NY (On-Site) |
| Application Link | Apply on Company Site |
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Final Note
Applications are being reviewed on a rolling basis, so early submission is highly recommended. Take the leap and apply today to become an integral pillar of Gecko’s growing technical team!
