Remote Member Service Role With Clear Hourly Pay
Looking for a USA remote contact center job with pay shown—not a vague “competitive” post? S3 Shared Services is hiring a Member Service Representative at $19.23 an hour. You’ll help credit union members with membership, banking products, services, and rates while aiming for world-class service on every call.
Job Overview
- Company: S3 Shared Services
- Position: Member Service Representative
- Location: Remote
- Job type: Full-time
- Pay: $19.23 an hour
- Focus: Phone support for credit union members (CUSO contact center)
Primary Responsibilities
- Answer inbound calls about membership, products, services, and rates
- Complete member verification and review accounts carefully
- Explain policies/procedures and escalate or loop in other S3 teams when needed
- Specialize in a digital, cards, or loans-related queue and process related transactions
- Coordinate by email with other departments for research or follow-ups
- Handle additional projects assigned by management
Eligibility prefers about 6 months of customer service experience, excellent written/verbal communication, and comfort in a fast-paced queue. You should be organized, detail-oriented, able to work independently, and navigate multiple software platforms at once. Remote dual-monitor experience is a plus. Role is nonexempt / FLSA.
This seat fits people who like structured procedures, member-first service, and a supportive remote contact center culture.
Why Choose S3 Shared Services for Remote Member Support
S3 is a Credit Union Service Organization (CUSO) owned by credit unions—so the work supports real member banking needs. Published pay is $19.23 an hour. The company highlights Top Workplace recognitions and investment in training/development.
Benefits pulled from the posting include medical/dental/vision, generous PTO, paid holidays, 401(k) with employer match, referral and wellness programs, and peer recognition. STAR values—Service, Teamwork, Attitude, Results—frame how the team operates.
If you communicate clearly, can multitask across systems, and want remote member services with transparent hourly pay, apply for this S3 Member Service Representative role. Highlight phone CS, attention to detail, and any banking/credit-union adjacent experience, then use the link in the table below.
| Company | S3 Shared Services |
| Salary | $19.23 an hour |
| Key Requirement | 6 months CS preferred; multitasking across systems; remote-ready |
| Location | Remote |
| Application Link | Apply on Company Site |
Explore more USA opportunities on JobWisher, including related Customer Service Jobs, Admin Assistant Jobs, and Virtual Assistant Jobs with pay shown when available.
Remote member-service seats with clear hourly pay don’t stay quiet long—apply early if the schedule and tools fit.