Remote Pearson CS Program Lead at $20.75–$23.18/Hour
Ready for a USA remote customer service seat with a clear mid-band hourly range? Pearson is hiring an Advanced Associate, Customer Service (Program Lead) at $20.75 – $23.18 an hour to support candidates and clients through certification testing.
Job Overview
- Company: Pearson
- Position: Advanced Associate, Customer Service (Program Lead)
- Location: Remote (USA)
- Job type: Full-time
- Pay: $20.75 – $23.18 an hour
- Schedule / notes: Customer contact center support for teacher licensing / evaluation systems candidates
Primary Responsibilities
- Support candidates and clients through certification testing processes
- Serve as an advanced associate / program lead within the contact center team
- Help deliver accurate guidance across Evaluation Systems programs
- Uphold Pearson’s service standards in a remote contact-center environment
- Collaborate with teammates to keep candidate journeys on track
Eligibility Criteria
Required / preferred: Strong customer service communication skills. Comfort supporting education/certification testing inquiries. Ability to work as an advanced associate/program lead in a remote contact center. Pay band published at $20.75–$23.18 an hour.
Mid CS fit for people who like structured education-testing support and clear published pay.
Why Choose Pearson for Remote Customer Service
Pearson’s Evaluation Systems group supports teacher licensing and performance assessment programs aligned to state standards. This remote advanced associate seat publishes pay at $20.75 – $23.18 an hour.
If you want contact-center work with an education mission and a transparent hourly band, this Program Lead associate role is a clean fit.
How to Apply
If you have solid CS experience and can support certification-testing candidates, apply for this Pearson remote Program Lead associate role. Highlight accurate guidance and calm phone/email support, then use the link in the table below.
| Company | Pearson |
| Salary | $20.75 – $23.18 an hour |
| Key Requirement | Strong CS skills; remote contact-center readiness; detail accuracy |
| Location | Remote (USA) |
| Application Link | Apply on Company Site |
Explore more USA opportunities on JobWisher, including related Customer Service Jobs, Admin Assistant Jobs, and Virtual Assistant Jobs.
Remote Pearson CS seats with a published $20.75–$23.18 band attract volume—apply early if your experience matches.