Are you an expert in Building Automation Systems looking for a high-impact, fully remote career? SBF Search, LLC is currently seeking a motivated Technical Support Specialist to provide critical remote diagnostics and troubleshooting assistance to field technicians and end-users nationwide!
Job Overview:
- Role: Building Automation Technical Support Specialist
- Location: Fully Remote (Central, Mountain, or Western U.S. regions)
- Salary: $120,000 – $135,000 annually
- Employment Type: Full-Time
Primary Responsibilities:
- Managing incoming field support requests using your deep knowledge of BAS and HVAC controls.
- Resolving complex product inquiries and troubleshooting technical issues via independent analysis or escalation.
- Expertly handling device networking, product setup, application debugging, and programming.
- Documenting all support interactions in the internal tracking system with precision.
- Representing the company through occasional travel (40-50%) for technical presentations and onsite support.
Eligibility Criteria: Required Qualifications
To succeed in this role, you must bring at least 5 years of professional experience in either Design/Development Engineering for HVAC Digital Controls or Field Application Engineering supporting HVAC Controls and Digital Systems. We are looking for a candidate who can hit the ground running with complex technical documentation and troubleshooting.
Eligibility Criteria: Preferred Qualifications
We highly value candidates who possess an Associate’s or Bachelor’s degree in HVAC Technology, Electrical Engineering, or a related technical field. Furthermore, hands-on experience or certification with Niagara AX/N4 is strongly preferred, as is a background in field application engineering.
Additional Context
At SBF Search, we foster a collaborative, professional, and supportive environment. Even as a remote specialist, you will remain deeply connected to our team and client base. We prioritize proactive communication and a customer-focused attitude, ensuring you have the tools—including a company-provided laptop and phone—to excel from your home office.
Why Choose SBF Search, LLC?
Joining our team means gaining access to a comprehensive benefits package designed to support your long-term success and well-being. We offer competitive health, dental, and vision insurance, 401(k) matching, and company-paid disability insurance to ensure you feel secure while building your career.
Company Culture
We pride ourselves on maintaining a culture of professional growth and technical excellence. Our team is committed to delivering top-tier support to our nationwide client base. By joining us, you are becoming part of a forward-thinking organization that values your expertise in building automation and rewards your dedication with industry-leading compensation and a flexible work-life balance.
How to Apply
Ready to take the next step in your career as a BAS Technical Support Specialist? We encourage all qualified applicants to review the requirements and submit their materials to join our dynamic remote team. We are eager to see your experience in HVAC controls and networking put to work in this exciting, high-paying role.
| Attribute | Details |
| Company | SBF Search, LLC |
| Salary | $120,000 – $135,000 per year |
| Key Requirement | 5+ years experience in HVAC Digital Controls |
| Location | Remote (U.S. Based) |
| Application Link | Apply on Company Site |
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We look forward to receiving your application and potentially welcoming you to the SBF Search team!
