Remote Client Services Program Lead Paying $25–$36/Hour
Ready for a USA remote client services lead seat with strong published pay? CareTria is hiring a Program Lead, Client Services at $25 – $36 an hour. You will guide client experience quality, coach service workflows, and keep program delivery on track.
Job Overview
- Company: CareTria
- Position: Program Lead, Client Services
- Location: Remote (USA)
- Job type: Full-time
- Pay: $25 – $36 an hour
- Schedule / notes: Full-time remote client-services leadership for care coordination programs
Primary Responsibilities
- Lead day-to-day client services execution for assigned programs or accounts
- Coach teammates on quality, tone, and escalation standards
- Monitor SLAs, tickets, and client feedback; drive corrective action
- Coordinate with operations and clinical/partner teams on delivery issues
- Build simple playbooks, talking points, or process updates as needs evolve
- Own stakeholder communication so clients always know status and next steps
Eligibility Criteria
Required / preferred: Several years in customer service, account support, or care-ops coordination; lead/mentor experience preferred. Strong written communication and conflict resolution. Comfort with CRM dashboards and remote team collaboration. Healthcare or care-navigation exposure is a plus. Reliable home-office setup.
Best for mid-level CS pros who already mentor others and want published lead-level pay remotely.
Why Choose CareTria for Remote Client Services Leadership
CareTria’s client services work sits close to care outcomes—your leadership improves how members and partners experience the program. Pay is listed clearly at $25 – $36 an hour.
Program Lead framing rewards coaching and ownership without forcing a narrow clinical license path.
How to Apply
If you have mid-level CS or care-ops experience and can lead quality conversations, apply for this remote Program Lead, Client Services role. Highlight coaching wins and SLA ownership, then use the link in the table below.
| Company | CareTria |
| Salary | $25 – $36 an hour |
| Key Requirement | Mid-level CS/care-ops; coaching preferred; CRM + remote leadership |
| Location | Remote (USA) |
| Application Link | Apply on Company Site |
Explore more USA opportunities on JobWisher, including related Customer Service Jobs, Admin Assistant Jobs, and Virtual Assistant Jobs.
Remote client-services lead roles in the $25–$36 band move quickly—apply early if your coaching track record fits.