Are you a natural problem-solver who excels at making people feel heard, valued, and supported? Kobie Marketing is expanding its nationally recognized customer care team and seeking dedicated professionals for the role of Remote Customer Service Representative. If you are looking for a reliable, growth-oriented career with a company that puts its employees first, this full-time opportunity is your perfect next step.
Job Overview
- Position: Remote Customer Service Representative
- Company: Kobie Marketing
- Location: Remote (Must reside full-time in FL, GA, LA, MS, OK, TN, or TX)
- Base Pay: $17.00 per hour
- Bonus Potential: Up to $350 per month in performance-based bonuses
- Employment Type: Full-time (40 hours/week)
- Schedule: Evening and weekend shifts as needed (assigned after training)
Primary Responsibilities
- Manage High-Volume Inbound Inquiries: Professionally handle incoming customer calls to solve problems, build brand trust, and meet client contractual obligations.
- Leverage Smart Technology: Efficiently utilize internal systems alongside cutting-edge, AI-powered agent assist tools to deliver smart, fast, and personalized service.
- Master Loyalty Programs: Become an expert in client loyalty guidelines, products, and promotions to effectively resolve issues on the first contact.
- Own the Customer Experience: Take active ownership of customer issues, work toward timely resolutions, and de-escalate calls with empathy and excellence.
- Collaborate and Grow: Actively engage with team leaders, instructional coaches, and peers to continuously develop your customer service skills.
Eligibility Criteria
To ensure success in this fast-paced, tech-forward environment, candidates must hold a High School Diploma or equivalent from an accredited institution recognized by the US Department of Education. You must also possess a minimum of 2 years of professional customer service experience, demonstrating a proven track record of helping others and managing client interactions with integrity.
Technical proficiency is essential for this remote setup. Applicants must exhibit strong skills in the Microsoft Office Suite and have a verified ability to navigate multiple software systems simultaneously. Because this position is entirely work-from-home, you are required to have an adequate, quiet office space free from distractions, backed by a high-speed, reliable internet or Wi-Fi connection.
Additionally, candidates must possess excellent verbal and written communication skills, displaying a consistent and professional demeanor. Flexibility is crucial, as you must be ready to complete a mandatory, 6-week fully remote Training Program with full attendance, and remain available for assigned evening and weekend shifts following graduation.
Work Environment and Team Culture
At Kobie Marketing, you are joining a value-led community that has earned national recognition as both a Top Workplace USA and a Top Remote Workplace. The leadership team is dedicated to listening, coaching, and celebrating your personal and professional wins. By equipping front-line agents with advanced AI-powered tools, the workflow is streamlined so you can focus entirely on what matters most: building deep emotional connections with consumers.
Why Choose Kobie Marketing
Working at Kobie Marketing means investing in a career where your voice genuinely matters and your career trajectory is fully supported. Employees enjoy a competitive base pay of $17 per hour paired with a monthly performance bonus structure of up to $350. Beyond the financial rewards, Kobie offers robust health insurance packages, comprehensive wellness perks, and automated retirement planning tools to protect your long-term well-being.
Company Culture and National Awards
Kobie Marketing is headquartered in St. Petersburg, Florida, but its remote infrastructure unites top talent across multiple states. The Contact Center has been honored with prestige industry accolades, including the Stevie Awards for outstanding customer service. Through proactive Diversity, Equity, and Inclusion (DEI) committees, Kobie ensures every single teammate can bring their authentic self to work in a collaborative, celebratory environment every day.
How to Apply
Taking the next step toward this incredible remote position is simple and entirely streamlined online. Qualified candidates living in the eligible states are highly encouraged to submit their formal application directly through the hiring system. Once submitted, keep a close eye on your email inbox for an exclusive invitation to complete a brief online communication assessment, which acts as a fast-track indicator for the recruitment team to schedule your interview.
Quick Summary Table
| Attribute | Details |
| Company | Kobie Marketing |
| Position | Remote Customer Service Representative |
| Location | Remote (FL, GA, LA, MS, OK, TN, TX only) |
| Base Salary | $17.00/hour (plus up to $350/month bonus) |
| Key Requirement | 2+ years of customer service experience & High School Diploma |
| Application Link | Apply on Company Site |
Explore More Opportunities
If you would like to explore alternative pathways or review parallel opportunities in your region, consider browsing our dedicated local job boards. You can find excellent localized listings through Customer Service Representative jobs in Dallas, TX or dive deeper into the corporate ecosystem via Jobs at Kobie Marketing in Dallas, TX. For regional market calibration, you can also research average earnings via Customer Service Representative salaries in Dallas, TX.
Final Encouragement
Do not miss your opportunity to build a meaningful, long-term career from the comfort of your own home office. Kobie Marketing provides all the technology, training, and leadership support you need to thrive. Submit your application today, complete your online style assessment quickly, and join an award-winning team that celebrates your excellence!
