Are you looking for a stable, high-paying remote role where your communication skills and attention to detail can shine? American Financial Management, Inc. (AFM) is expanding its dedicated team and seeking a professional Client Services Representative to support essential operations. This 100% work-from-home position offers an exceptional opportunity to manage crucial corporate relationships while enjoying competitive benefits and an stable compensation package.
Job Overview
- Position: Client Services Representative / Coordinator
- Company: American Financial Management, Inc.
- Location: 100% Remote (US-based)
- Salary Range: $35,000 – $50,000 a year
- Employment Type: Full-Time
Primary Responsibilities
- Serve as the primary day-to-day email point of contact for corporate clients, answering inquiries and maintaining high professional standards.
- Support internal collection teams and collectors by organizing documentation, managing disputes, and facilitating settlements.
- Manage client portals, initiate account setup, and extract necessary documentation to ensure workflow consistency.
- Maintain accurate internal records and coordinate data across internal collection systems.
Eligibility Criteria
To qualify for this position, candidates must meet the following mandatory requirements:
- Experience: 1 to 3 years of dedicated experience in collections or client services within a collection environment.
- Technical Skills: Proficiency with Microsoft Office (specifically Outlook, Excel, and Word), along with experience navigating CRMs, client portals, or dedicated collection software.
- Industry Knowledge: A solid, working understanding of basic collection terminology, workflow streams, and account-level client requests.
Preferred qualifications that will set your application apart include exceptional written communication skills with a client-focused tone, an analytical problem-solving mindset, and the confidence to interact professionally with C-suite stakeholders regarding contract terms, fee structures, and service-level expectations.
The ideal candidate thrives in a fast-paced environment where managing multiple requests and meeting strict deadlines is standard. You will fit right into a culture that values meticulous attention to detail, execution accuracy, and collaborative support across internal and external corporate lines.
Why Choose American Financial Management, Inc?
American Financial Management, Inc. is a leading commercial collection agency highly dedicated to providing exceptional debt recovery services. Choosing to build your career here means accessing a comprehensive benefits suite, including top-tier health, dental, and vision insurance. Furthermore, team members enjoy financial peace of mind through a robust 401(k) profit-sharing plan, life insurance, AD&D insurance, and flexible paid time off to maintain a healthy work-life balance.
The company prides itself on its professional approach, commitment to achieving unmatched results for corporate clients, and an internal culture that recognizes individual contribution. By prioritizing remote collaboration and modern communication infrastructure, AFM creates an environment where distant professionals feel connected, supported, and positioned for long-term career advancement.
How to Apply
If you meet the qualifications and are eager to secure a reliable, fully remote position with an industry leader, we highly encourage you to submit your application immediately. This role is actively hiring, and positions are expected to fill quickly due to high demand. Please prepare your updated resume highlighting your collection or corporate client services background before clicking the direct portal link in the quick summary table below.
Job Details Summary
| Attribute | Details |
| Company | American Financial Management, Inc. |
| Salary | $35,000 – $50,000 a year |
| Key Requirement | 1–3 years experience in collections or client services |
| Location | 100% Remote (USA) |
| Application Link | Apply on Company Site |
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Take the next definitive step in your professional career journey today. Companies like AFM are looking for dedicated talent like you to elevate their client experiences—don’t let this remote opportunity pass you by!
