Are you a self-starter who thrives in a fast-paced environment and loves helping businesses grow? An established San Jose home-services company, encompassing One Time Plumbing and Spindola Construction, is looking for a reliable, long-term remote assistant to manage our back-office operations and social media presence. If you are passionate about providing top-tier support and have a knack for creative content, we want to hear from you.
Job Overview:
- Role: Bilingual Back-Office + Social Media Virtual Assistant
- Location: Remote (Pacific Time)
- Type: Part-time, Contract
- Compensation: $16 – $20 per hour
Primary Responsibilities:
- Professionally answer and return customer calls in both English and Spanish.
- Manage invoicing, including creation, sending, and following up on unpaid balances.
- Track quotes and estimates from the initial submission to the final “won” or “lost” status.
- Schedule and dispatch jobs efficiently to our field crews.
- Maintain cleanliness and accuracy in software platforms including Jobber, QuickBooks, and CompanyCam.
- Develop engaging social media content for both brands by transforming job photos into “before and after” posts with bilingual captions.
Eligibility Criteria:
- Required Skills: Fluent, friendly, and professional communication skills in both English and Spanish (phone and writing).
- Experience: Proven experience in remote administration or as a Virtual Assistant; prior exposure to the trades or home-service industry is strongly preferred.
- Software Proficiency: Experience using Jobber, QuickBooks, and CompanyCam (or comparable tools like Housecall Pro or ServiceTitan).
- Social Media Skills: Comfort with Canva and consistent posting to Instagram and Facebook for a business.
Additional Context:
To succeed in this role, you must be a self-starter who operates effectively without the need for constant micromanagement. We require a candidate with reliable internet, a quiet workspace, and a high-quality headset. You must be available to work during Pacific Time business hours to support our team and our clients effectively.
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