Waymo is looking for a visionary, strategic storyteller to lead its internal messaging and champion organizational connectivity as the Head of Internal Comms. This high-impact, hybrid role based in Mountain View, CA, reports directly to the Chief Marketing Officer and puts you at the absolute forefront of bringing autonomous driving technology to the public by aligning, inspiring, and engaging the brilliant minds making it happen. If you excel at transforming complex technical roadmaps into human-centric narratives, this is your opportunity to build culture at one of the world’s most innovative tech companies.
Job Overview
- Position: Head of Internal Comms
- Company: Waymo
- Location: Mountain View, CA (Hybrid work environment with very limited travel, <5%)
- Salary Range: $238,000 – $294,000 a year + discretionary annual bonus, equity incentives, and generous company benefits
- Employment Type: Full-time
- Team: Marketing and Communications (Leads a team of 3 FTEs)
Primary Responsibilities
- Team & Resource Management: Mentor and lead a high-performing team of three Full-Time Employees to deliver exceptional internal content, town halls, and executive counsel, skillfully balancing bandwidth with high-velocity business demands.
- Strategic Storytelling & Synthesis: Collaborate deeply with cross-functional leaders to extract major technical and commercial milestones, distilling them into highly engaging “need-to-know” insights so that Waymonauts are always the first to hear major updates.
- Omnichannel Programming: Direct the seamless, end-to-end execution of high-visibility internal touchpoints—including monthly all-hands meetings, brown bags, intranet hubs, and company chat threads—ensuring message consistency across global time zones.
- Executive Visibility & Enablement: Partner closely with executive leadership to ghostwrite, speechwrite, and distill complex business strategies into deeply transparent, authentic communications that rally the workforce behind the company’s long-term vision.
- Engagement Analytics: Establish, track, and analyze key performance metrics and OKRs to measure internal sentiment, leveraging data-driven insights to pivot communication strategies as the business scales globally.
Eligibility Criteria
To excel in this role, candidates must bring a seasoned corporate communications background and a native comfort with fast-paced, high-growth technology settings. Waymo requires a minimum of 15+ years of experience across internal or corporate communications fields, with at least 3+ years of dedicated people management experience leading mid-to-senior level professionals. You must have a proven track record of translating dense, complex technical subject matter (such as AI, robotics, or complex engineering) into accessible, clear content that lands effectively with multi-faceted internal audiences.
Furthermore, direct experience supporting C-suite executives through organizational changes, complex business pivots, and speechwriting is essential. Candidates should possess a demonstrated history of organizing large-scale corporate events, such as global All-Hands meetings or internal product launches, for an expansive workforce of at least 1,000+ employees across multiple geographical locations. Mastery over modern communication tech stacks—specifically internal intranets, email marketing platforms, and collaborative chat ecosystems—is required to successfully track engagement KPIs and monitor workplace sentiment.
While not strictly required, preference will be given to communication leaders who possess direct experience within the mobility, autonomous vehicle, or robotics sectors, as this ensures an immediate grasp of unique safety and regulatory nuances. Candidates holding formal certifications in change management methodologies (such as Prosci or ADKAR) or those with a background working closely alongside PR and Legal teams during crisis communication scenarios are highly desired. Additionally, a passion for creative multimedia production (podcasts, video, visual design) and a history of building community through Employee Resource Groups (ERGs) will make your application stand out.
Additional Context & Team Culture
As a vital member of the Communications organization, you will find yourself surrounded by a collaborative, forward-thinking team dedicated to increasing the public understanding and adoption of life-saving autonomous technology. The work environment at Waymo seamlessly blends technical brilliance with empathetic, transparent storytelling, ensuring that employees are supported, celebrated, and unified in their collective mission. Operating out of the Mountain View headquarters on a hybrid schedule, you will enjoy a vibrant office culture, proximity to groundbreaking engineering milestones, and regular touchpoints with teams at the San Francisco office.