Are you an organized, empathetic communicator with experience in healthcare administrative workflows? Faculty Physicians Inc. is expanding its practice operations team and looking for a dedicated professional to manage patient care requests smoothly and efficiently. This fully remote position offers the ideal opportunity to advance your administrative medical career from the comfort of your home while making a true difference in patient experiences.
Job Overview
- Job Title: Patient Access Specialist II – Practice Operations (Radiology Scheduling)
- Company: Faculty Physicians Inc. (FPI)
- Location: Remote (Available for residents of AL, DE, FL, GA, MD, PA, TN, TX)
- Pay Range: $18.99 – $28.51 per hour
- Experience Required: Minimum 2 years of medical office or call center experience
Primary Responsibilities
- Inbound Call Triage: Respond to a high volume of appointment requests, electronic messages, and telephone calls with professionalism and courtesy.
- Complex Scheduling: Coordinate medical exams, procedures, and radiology tests directly from provider work queues, reminder cancellations, and wait lists.
- Patient Registration: Collect crucial patient demographic details and initiate accurate insurance registration prior to clinical appointments.
- Interdepartmental Messaging: Document clear messages regarding complex clinical questions and escalate them appropriately to technicians, nurses, and physicians.
- Patient Education: Inform patients about provider protocols, necessary pre-visit instructions, required medications, and referral documentation to bring along.
Eligibility Criteria
To be considered for this position, applicants must meet the following minimum qualifications and skill requirements:
- Experience: A minimum of 2 years working in a medical office environment or a high-volume healthcare call center is required.
- Education: A High School Diploma or General Education Degree (GED) is highly preferred for this role.
- Technical Skills: Entry-level computer literacy with an ability to quickly master specific digital scheduling systems and electronic medical records platforms.
- Communication: Exceptional phone etiquette, clear data entry skills, strong customer service practices, and a solid understanding of basic insurance payer guidelines.
Work Environment & Team Culture
Working as a Patient Access Specialist II allows you to join an inclusive, fast-paced virtual office environment. Faculty Physicians Inc. prides itself on a culture of support, professional growth, and continuous learning. Even in a remote setting, you will interact closely with clinical teams, discharge planners, and fellow administrative specialists to ensure seamless care coordination across the network.
Why Choose Faculty Physicians Inc?
Faculty Physicians Inc. offers a comprehensive total rewards package that goes far beyond competitive base pay. Employees enjoy structured health, life, and career development resources designed to fully support long-term well-being and security. By joining our practice operations division, you gain access to an extensive institutional framework focused on medical excellence and collaborative care.
Company Culture & Structural Support
As a critical operational partner to the University of Maryland’s medical network, FPI values diversity, equity, and strict compliance with top-tier healthcare administrative metrics. Your daily work directly impacts patient access timelines and physician workplace efficiency. This commitment to operational excellence translates into a rewarding, highly respected workplace culture where administrative professionals are given the tools, training, and support necessary to thrive.
How to Apply
If you match the qualifications and are eager to take on an impactful administrative remote role within healthcare, we encourage you to submit your application today. This position fills quickly due to the high demand for remote medical scheduling jobs. Ensure your resume highlights your previous call center or medical office workflows before following our official portal instructions below.
Quick Summary Table
| Attribute | Details |
| Company | Faculty Physicians Inc. |
| Salary | $18.99 – $28.51 an hour |
| Key Requirement | 2+ years of medical office or healthcare call center experience |
| Location | Remote (AL, DE, FL, GA, MD, PA, TN, TX residents only) |
| Application Link | Apply on Company Site |
Explore More Opportunities
- Remote Medical Data Entry Clerk Jobs
- Customer Service Specialist – Healthcare Practice Ops
- Virtual Administrative Assistant – Hospital Networks
Final Consideration
Don’t miss the chance to align your medical office skills with a premier healthcare infrastructure provider. Taking this next step in your career ensures you can balance a stable professional schedule with the convenience of a remote workflow. Prepare your application materials and register today!
