Are you a tech professional looking to contribute to a project that will change how the world connects? Amazon Kuiper Manufacturing Enterprises LLC is seeking a detail-oriented Support Engineer to join the Amazon Leo Productivity Services team in Bellevue, WA, helping to maintain the systems that drive a revolutionary low Earth orbit satellite network.
Job Overview:
- Role: Support Engineer
- Company: Amazon Kuiper Manufacturing Enterprises LLC
- Location: Bellevue, WA
- Employment Type: Full-time
- Salary: $95,600 – $160,000 per year
Primary Responsibilities:
- Administer and support enterprise productivity platforms including Atlassian (Jira, Confluence) and SmartsheetGov.
- Troubleshoot complex technical issues across on-premise, AWS cloud, and SaaS environments.
- Develop and maintain runbooks and documentation to ensure platform reliability.
- Participate in on-call rotations and incident response efforts.
- Collaborate with engineering teams to implement automation and process improvements.
Eligibility Criteria (Required):
Candidates must hold a Bachelor’s degree in computer science, engineering, or a related field. You need at least 2+ years of experience in application support or systems engineering. Hands-on experience with Atlassian tools and scripting languages like Python, Groovy, or Bash is essential for success in this role.
Eligibility Criteria (Preferred):
Ideal candidates will have familiarity with requirements management platforms such as Jama Connect. Experience supporting controlled data environments (EAR, ITAR, CUI) and working within AWS GovCloud is highly preferred. Additionally, having experience with ScriptRunner and participating in on-call rotations will set your application apart.
Additional Context:
You will be working in a high-stakes environment where security and precision are paramount. The team is dedicated to safeguarding mission-critical data while providing streamlined, automated services. As a custodian of this data, you will operate within a framework of Least Privilege Access, ensuring that the systems supporting Amazon Leo remain robust, compliant, and highly available for teams worldwide.
Why Choose Amazon Kuiper Manufacturing Enterprises LLC?
Joining the Amazon Leo team means working at the forefront of satellite innovation. Employees enjoy a comprehensive benefits package, including 401(k) matching, medical, dental, and vision insurance, and generous parental leave.
Amazon is renowned for its inclusive culture and dedication to delivering results for customers. The company frequently ranks as a top employer, offering unique opportunities for professional development and career growth within a global organization.
How to Apply
If you are ready to take the next step in your career and support the infrastructure that powers global connectivity, we encourage you to apply. Review the requirements carefully to ensure your technical skills align with our operational needs, and prepare your application to highlight your experience with enterprise productivity tools. We look forward to seeing how your background can help us scale and deliver reliable internet to underserved communities.
| Attribute | Details |
| Company | Amazon Kuiper Manufacturing Enterprises LLC |
| Salary | $95,600 – $160,000 / Year |
| Key Requirement | 2+ years of System Engineering/Support Experience |
| Location | Bellevue, WA |
| Application Link | Apply on Company Site |
Explore More Opportunities
We are excited to see the impact you will make as part of the Amazon Leo team. Remember to keep your documentation updated and be prepared for a technical discussion regarding your experience with AWS and enterprise platforms. Good luck with your application!
