Are you a semiconductor expert ready to tackle complex challenges at the forefront of global technology? Applied Materials is looking for a Technical Support Engineer to drive success for our cutting-edge etch equipment, ensuring the high-performance manufacturing of the world’s most advanced chips.
Job Overview:
- Role: Technical Support Engineer (Etch AMNA)
- Company: Applied Materials
- Industry: Semiconductor Manufacturing
- Schedule: Full-time, Monday–Friday (8-hour shifts)
- Travel: Required (up to 50%)
Primary Responsibilities:
- Resolve complex technical escalations involving equipment malfunction and on-wafer issues.
- Provide on-site coaching and remote support to Field Service Operations (FSO) personnel.
- Lead Root Cause Analysis (RCA) and develop comprehensive action plans for critical malfunctions.
- Collaborate with BU engineers to publish Technical Lessons Learned and troubleshooting guides.
- Support NPI (New Product Introduction) development and early-stage product lifecycles.
Eligibility Criteria: Required Qualifications
- Bachelor’s degree (or equivalent) in a technical field.
- 4–7 years of specialized Semiconductor Etch experience.
- High proficiency in Microsoft Office, SAP, VSPI, and ARK tools.
Eligibility Criteria: Preferred Qualifications
- Exceptional communication skills with the ability to explain complex, sensitive technical information.
- Strong relationship management skills, specifically in building consensus within stressful environments.
- Strategic awareness of market competition and key industry differentiators.
Company Culture and Environment
At Applied Materials, you are joining a global leader in materials engineering that powers the AI and IoT revolutions. Our work culture is deeply supportive, encouraging personal and professional development through every stage of your career. We empower our engineers to push the boundaries of materials science while fostering a collaborative environment where innovative solutions are rewarded. You will be part of a team that doesn’t just watch the future happen—you will be the one building it.
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