Remote Member Service Representative Role at $19.23/Hour
Want USA remote member service work with a clear hourly rate? S3 Shared Services is hiring a Member Service Representative at $19.23 an hour. You will answer member questions, resolve routine account issues, and document every interaction accurately.
Job Overview
- Company: S3 Shared Services
- Position: Member Service Representative
- Location: Remote (USA)
- Job type: Full-time
- Pay: $19.23 an hour
- Schedule / notes: Full-time remote member service support via phone and digital channels
Primary Responsibilities
- Support members by phone, email, or chat with professional, solution-focused service
- Navigate member account systems to verify eligibility and update information
- Resolve common billing, benefits, or account questions using approved resources
- Escalate complex cases with complete notes and ownership of the handoff
- Hit quality, adherence, and customer-satisfaction targets
- Protect member privacy and follow compliance guidelines on every contact
Eligibility Criteria
Required / preferred: High school diploma or equivalent. Customer service or call-center experience preferred. Strong listening skills, clear speaking voice, and accurate typing. Comfort learning new systems. Reliable home internet and a quiet workspace. Willingness to follow schedules and quality coaching.
Great for entry-level remote CS applicants who like structured processes and measurable quality goals.
Why Choose S3 Shared Services for Remote Member Support
Shared-services member support is steady volume work with clear expectations—and published pay of $19.23 an hour so you can plan before applying.
You build transferable healthcare/admin service skills without needing a specialist license or years of niche domain experience.
How to Apply
If you have customer service experience and can learn account systems quickly, apply for this remote Member Service Representative role. Spotlight accuracy, empathy, and schedule reliability, then use the link in the table below.
| Company | S3 Shared Services |
| Salary | $19.23 an hour |
| Key Requirement | HS/GED; CS preferred; accurate documentation; remote workspace |
| Location | Remote (USA) |
| Application Link | Apply on Company Site |
Explore more USA opportunities on JobWisher, including related Customer Service Jobs, Admin Assistant Jobs, and Data Entry Jobs.
Remote member-service seats at a published $19.23 rate attract volume applicants—apply early if you match.