Are you a highly organized individual who thrives in a fast-paced environment? We are looking for a dedicated and motivated Client Care Coordinator / Virtual Assistant to support our expanding service operations, offering the autonomy and leadership opportunities you’ve been searching for.
Job Overview:
- Role: Client Care Coordinator / Virtual Assistant
- Company: Bent Nail Home Inspections
- Location: Remote / Hybrid (Oak Ridge, TN area)
- Pay: $9 – $12 per hour
- Type: Full-time
Primary Responsibilities:
- Manage high-volume incoming and outbound calls to assist clients and coordinate appointments.
- Respond to client inquiries via email and text with professionalism and speed.
- Utilize Spectora for scheduling and managing daily inspection appointments.
- Maintain accurate client records and handle documentation, agreements, and notes.
- Coordinate with real estate agents and business partners to ensure seamless service.
To be successful in this role, you should have prior experience in customer service, administrative support, or as a virtual assistant. Familiarity with service-based businesses, real estate, or home inspection workflows is considered a significant plus. You must be comfortable working in a remote environment while maintaining high communication standards.
We are looking for someone who is tech-savvy and comfortable navigating various platforms daily, including Microsoft Teams, Google Workspace, and the 3CX call management system. If you have a proactive mindset, the ability to maintain accurate records, and a passion for supporting a team, you are a strong candidate.
At Bent Nail Home Inspections, we value leadership and autonomy. This is not a traditional call center role; we offer a supportive, tight-knit culture where your contributions directly influence our growth. You will have the freedom to innovate, make decisions, and evolve with our business as we continue to scale.
Why Choose Bent Nail Home Inspections?
At Bent Nail Home Inspections, we believe in fostering a culture where every voice matters. By joining our team, you gain access to a supportive remote work environment that prioritizes your professional growth and gives you the autonomy to truly own your work.
We take pride in building a team that values innovation and leadership over corporate bureaucracy. As a rapidly growing service company in East Tennessee, we provide our employees with meaningful work and the tools they need to succeed in a dynamic, high-impact role.
How to Apply
If you are ready to take the next step in your career and support a respected local business, we would love to hear from you. This position offers consistent full-time hours, the flexibility of remote work, and a genuine opportunity to grow your leadership skills. Please review the summary below and click the link to submit your application directly on our company site.
| Attribute | Details |
| Company | Bent Nail Home Inspections |
| Salary | $9 – $12 per hour |
| Key Requirement | Customer Service / Admin Experience |
| Location | Oak Ridge, TN (Remote/Hybrid) |
| Application Link | Apply on Company Site |
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We look forward to reviewing your application and potentially welcoming you to the Bent Nail Home Inspections team. Your drive to lead and commitment to excellent client care are exactly what we need to continue our growth!
