Are you a customer-focused professional looking to make a meaningful impact? Evonik Industries AG is currently seeking a dedicated Customer Service Representative to join our team in Piscataway, NJ, and help us deliver innovative solutions to our global partners.
Job Overview:
- Role: Customer Service Representative
- Location: Piscataway, NJ
- Employment Type: Full-time
- Compensation: $61,200 – $102,000 per year
Primary Responsibilities:
- Manage end-to-end order processing, including entry, tracking, and billing.
- Act as a primary communication link between customers, logistics, and sales teams.
- Investigate and resolve customer complaints with effective corrective actions.
- Monitor inventory levels to ensure on-time delivery requirements are met.
Eligibility Criteria
To thrive in this role, you should possess a Bachelor’s degree (preferred) combined with at least 5 years of relevant business experience. A deep understanding of Logistics and Operations is essential, as this position requires you to grasp the impact of these systems on customer fulfillment.
Furthermore, we require candidates to be proficient in SAP. Because this role involves independent work and high-level decision-making, you must demonstrate strong personal accountability and the ability to operate effectively within authorized parameters.
We value individuals who can bridge the gap between technical requirements and interpersonal service. Your ability to communicate complex product, pricing, and availability information to diverse clients will be the key to your success in this dynamic environment.
At Evonik, we believe in fostering a collaborative atmosphere where every team member is encouraged to bring their fresh perspectives. You will work alongside 33,000 colleagues dedicated to making the world more sustainable and comfortable, all while enjoying the support of a company that prioritizes professional growth and high-quality development programs.
Why Choose Evonik Industries AG?
Choosing a career with Evonik means joining a global leader committed to sustainability and innovation. We offer a comprehensive benefits package including medical, dental, and vision insurance, 401(k) savings plans, tuition reimbursement, and generous paid time off to ensure our employees thrive both professionally and personally.
Our company culture is built on the foundation of diversity and equal opportunity. We foster an environment where employees are assessed based on their competencies, potential, and experience, ensuring that every voice is heard. Our commitment to #SmartWork includes flexible working environments designed to help you balance your career aspirations with your life’s dreams.
If you are ready to take the next step in your career, we invite you to apply. This role offers the opportunity to utilize your SAP skills and logistics expertise to drive customer satisfaction in a rewarding, high-impact environment. We are excited to review your qualifications and discuss how your unique talents can contribute to our mission.
| Attribute | Details |
| Company | Evonik Industries AG |
| Salary | $61,200 – $102,000 / Year |
| Key Requirement | 5 years experience & SAP proficiency |
| Location | Piscataway, NJ |
| Application Link | Apply on Company Site |
Explore More Opportunities
We look forward to seeing how your background fits our team. Remember, a great career at Evonik starts with a single step—submit your application today to start your journey toward a more vibrant and fulfilling professional future.
