Are you a tech-savvy professional who thrives on organization and high-touch client interaction? ThriveMed is seeking a detail-oriented Executive Health Assistant / Client Services Coordinator to act as the operational backbone of our cutting-edge, virtual longevity medicine practice.
Job Overview
- Company: ThriveMed LLC
- Role: Executive Health Assistant / Client Services Coordinator
- Work Type: Full-time, Contract
- Location: Hybrid (Remote work with periodic meetings in Carlsbad, CA)
- Pay: $26.30 – $30.00 per hour
Primary Responsibilities
- Own the end-to-end client journey, from digital onboarding to coordinating advanced diagnostic testing.
- Manage complex scheduling, ensure labs and imaging centers receive clear instructions, and track results meticulously.
- Prepare physicians for virtual visits by compiling comprehensive pre-visit packages and dashboards.
- Serve as the primary point of contact, ensuring a warm, polished, and efficient experience for executive-level clients.
- Optimize internal workflows, troubleshoot technical hurdles, and leverage AI tools to keep our practice running flawlessly.
Eligibility Criteria: Required Qualifications
The ideal candidate must be exceptionally tech-savvy—you are the go-to person for troubleshooting and can master new software in hours. You should possess at least 2+ years of experience in client services, medical office coordination, concierge, or high-touch executive assistant roles. Exceptional organizational skills and a “zero-loop-hole” approach to follow-through are non-negotiable for this position.
Eligibility Criteria: Preferred Qualifications
While no clinical certification is required, familiarity with medical terminology, HIPAA awareness, and working with labs or imaging centers is a significant plus. Experience with Practice Better, advanced diagnostics (like whole-body MRI or DNA methylation), and building automated workflows (Zapier/Make) will set your application apart. Bilingual candidates (English/Spanish) are encouraged to apply.
Work Environment and Culture
ThriveMed is a fast-moving, tech-forward startup that prides itself on direct physician mentorship and a culture of autonomy. While this role is largely work-from-home, you must be based in the greater San Diego area to participate in essential in-person team meetings. If you are a self-starter who loves using technology to solve complex problems, you will thrive in this environment.
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