Are you passionate about delivering top-notch customer experiences? Graybar Electric Company, Inc. is looking for a dedicated Senior Customer Service Representative to join our team in Pflugerville, TX. If you thrive in a collaborative environment and enjoy solving problems, this could be the perfect next step for your career.
Job Overview:
- Role: Senior Customer Service Representative
- Company: Graybar Electric Company, Inc.
- Location: 1922 Waukesha Drive, Pflugerville, TX 78660
- Pay: $29 – $32 per hour
- Schedule: Monday – Friday, 7:00am – 4:00pm (No weekends)
Primary Responsibilities:
- Act as a key liaison to ensure total customer satisfaction.
- Manage incoming and outgoing calls and correspondence professionally.
- Proactively sell company goods and services during client interactions.
- Provide expert guidance on product selection and application.
- Coordinate order entry, pricing, billing, and claim resolutions.
Eligibility Criteria: What You Bring to the Table
To be successful in this role, you should possess strong communication skills and a genuine passion for customer service. We are looking for someone who can handle a variety of client situations with enthusiasm, tact, and professional poise.
Required Qualifications:
- High School education or equivalent.
- A proven track record of professional, courteous communication.
Preferred Qualifications:
- 6+ years of experience in customer service or a related field.
- A 2-year or 4-year degree.
Beyond the daily tasks, you will be joining a culture that values every individual’s contribution. Graybar is an employee-owned company, meaning you aren’t just an employee—you are a stakeholder in our collective success. We pride ourselves on creating a diverse, inclusive environment where you can grow, learn, and truly make a difference.
Why Choose Graybar Electric Company?
At Graybar, we believe our employees are the heart and soul of our business. We offer a comprehensive benefits package designed to support your health, well-being, and financial future, including medical, dental, and vision insurance, as well as a 401(k) savings plan with company matching.
Our unique employee ownership culture means we are deeply invested in your development. We provide tuition reimbursement and career development programs to help you reach your professional goals. When you join our team, you become part of a company that prioritizes dignity, respect, and long-term career growth.
How to Apply
Ready to advance your career with a supportive, industry-leading team? We are looking for motivated individuals to join our Pflugerville office and help us deliver the high-quality service our customers expect. Review the details below and follow the link to submit your application today and begin your journey with Graybar.
| Attribute | Details |
| Company | Graybar Electric Company, Inc. |
| Salary | $29 – $32 an hour |
| Key Requirement | 6+ years experience preferred |
| Location | 1922 Waukesha Drive, Pflugerville, TX |
| Application Link | Apply on Company Site |
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We are excited to see the unique value you will bring to our company. Apply today and find out what’s next for your professional future!
