Are you a proactive problem-solver who thrives in the fast-paced world of high-growth tech? Grafana Labs is seeking a high-energy Senior Executive Assistant to partner with our SVP of Global Customer Solutions in a role that transcends traditional administrative support.
Job Overview
- Role: Senior Executive Assistant, Global Customer Solutions
- Company: Grafana Labs
- Location: Remote (PST or MST time zones)
- Compensation: $127,000 – $153,000 per year + RSUs
Primary Responsibilities
- Operational Excellence: Serve as an operational hub for the Global Customer Solutions team, tracking programs and ensuring strategic initiatives remain on schedule.
- Executive Partnership: Manage complex calendars, travel, and communications for the SVP, acting with sound judgment and total discretion.
- AI Integration: Proactively implement AI tools and automation to streamline workflows, meeting summaries, and reporting processes.
- Program Coordination: Act as a coordination layer between the SVP and key stakeholders across Sales, Marketing, Finance, and Product.
Eligibility Criteria
To be successful in this role, you must demonstrate a track record of supporting senior leadership in a dynamic, high-growth tech environment. We are looking for someone who treats coordination as a strategic function rather than an administrative task. You should be highly organized, capable of managing multiple competing priorities, and possess exceptional communication skills.
Candidates must be based in the PST or MST time zone to ensure alignment with the SVP’s schedule. While a Bachelor’s degree is preferred, we value relevant experience in project or program management. PMP certification is considered a plus.
Above all, you must be eager to leverage AI and automation. We are not looking for a traditional EA; we are looking for a tech-forward professional who is constantly seeking ways to work smarter and improve team efficiency through modern technology.
A Culture of Innovation
At Grafana Labs, we pride ourselves on a culture of transparency, autonomy, and trust. We are a 100% remote company with a global presence, united by our open-source roots and a passion for building observability solutions that make a real difference for our 35 million users.
Join the Global Grafana Labs Team
Working at Grafana Labs means joining a high-growth environment where your contributions are visible and valued from day one. In addition to a competitive salary, you will receive Restricted Stock Units (RSUs), ensuring you have a genuine stake in the company’s success as we continue to scale globally.
Our team culture is built on the foundation of “low ego, high trust.” We empower our employees to experiment, take ownership of their projects, and innovate daily. With a global annual leave policy of 30 days and a truly flexible, remote-first work environment, we ensure that our team members can balance meaningful work with their personal lives.
How to Apply
If you are ready to elevate your career and step into a role that blends executive support with high-level program management, we encourage you to submit your application today. We are looking for proactive, tech-savvy leaders who are eager to help drive our Global Customer Solutions organization forward. Please review the details below and follow the link to submit your materials to our recruitment team.
| Attribute | Details |
| Company | Grafana Labs |
| Salary | $127,000 – $153,000 per year |
| Key Requirement | Experience in high-growth tech & program management |
| Location | Remote (PST or MST) |
| Application Link | Apply on Company Site |
Explore More Opportunities
We look forward to reviewing your application and learning more about how your unique skills and proactive approach to AI-driven productivity can help the Grafana Labs team reach new heights.
