Are you a highly organized professional with a heart for service? Mountain Empire Older Citizens Inc. is currently seeking a dedicated Referrals and DME Coordinator to join our team in Big Stone Gap, VA. If you thrive in a fast-paced environment and have a passion for ensuring seniors receive the equipment and medical appointments they need, we want to hear from you.
Job Overview:
- Role: Referrals and DME Coordinator
- Company: Mountain Empire Older Citizens Inc.
- Location: Big Stone Gap, VA (On-Site)
- Salary: $37,440.00 – $58,406.40 per year
- Type: Full-time
Primary Responsibilities:
- Referral Management: Schedule appointments with external service providers in the PACE network and manage electronic health records.
- DME Coordination: Procure durable medical equipment (DME) and supplies according to medical orders.
- Participant Support: Communicate with participants, families, and caregivers to ensure appointment attendance and equipment needs are met.
- Documentation: Maintain precise logs of all DME orders and referral-related communications within the electronic health record system.
Eligibility Criteria:
The ideal candidate will have strong administrative skills and a clear understanding of medical documentation. You should be detail-oriented, comfortable navigating electronic health records, and able to communicate effectively with vendors and medical staff. Proficiency in coordinating complex schedules and familiarity with durable medical equipment are essential for success in this role.
While specific prior experience in a PACE program is highly preferred, a background in medical records, administrative support, or patient coordination will be considered. We value applicants who demonstrate empathy, patience, and a strong sense of urgency when addressing the needs of our older participants.
You must be prepared to manage multiple priorities simultaneously, including faxing/submitting referrals, communicating with transport services, and assisting the reception desk as needed. Your role is critical to the daily operation of our health program and the quality of life of those we serve.
Work Environment and Culture:
Our office in Big Stone Gap provides a supportive, mission-driven environment where every team member plays a vital role. You will work closely with an Interdisciplinary Team (IDT) to ensure seamless care delivery. We value collaboration, reliability, and a professional demeanor at all times.